Privacy Policy

Welcome to Pequod's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizza-pequods.rest, place orders, interact with our services, or otherwise engage with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services immediately.

This Privacy Policy applies to all users of pizza-pequods.rest and any related services, sales, marketing, or events operated by Pequod's Pizza. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms described herein.

1. Who We Are

Pequod's Pizza operates the website pizza-pequods.rest and provides food ordering, dining, and related services to customers across the United States. Our contact details are as follows:

We act as the data controller for the personal information collected through our website and services. This means we are responsible for deciding how and why your personal information is processed, and we are accountable for ensuring it is handled lawfully and transparently.

2. Information We Collect

We collect several types of information from and about users of our website and services. The categories of information we collect include, but are not limited to, the following:

2.1 Personal Identification Information

When you create an account, place an order, sign up for our newsletter, participate in a promotion, or contact us directly, we may collect personal identification information such as:

• Full name
• Email address
• Phone number
• Billing and shipping address (including street address, city, state, and ZIP code)
• Date of birth (where required for age verification or promotional purposes)
• Username and password for any registered account

2.2 Payment and Transaction Information

When you make a purchase through our website or third-party ordering platforms linked to our services, we may collect payment-related information. Please note that full payment card details (such as credit or debit card numbers) are processed by our secure, PCI-DSS-compliant third-party payment processors and are not stored on our servers. We may retain:

• Order history and transaction records
• Last four digits of payment card (for reference purposes)
• Billing address associated with the payment method
• Transaction amounts and dates

2.3 Usage and Behavioral Data

When you browse our website, we automatically collect certain information about your interaction with our digital properties, including:

• Pages visited, links clicked, and features used
• Search terms entered on our site
• Time spent on each page
• Referring website URLs (how you arrived at our site)
• Order preferences and menu item selections
• Shopping cart activity, including items added or removed

2.4 Device and Technical Information

We collect technical information about the device and connection you use to access our website, which may include:

• IP address
• Browser type and version
• Operating system and platform
• Device identifiers (such as mobile device ID)
• Screen resolution and device settings
• Time zone settings
• Geographic location data (at city or region level, derived from IP address)

2.5 Communications Data

If you contact us via email, our website contact form, social media, or any other channel, we collect and retain records of those communications, including:

• The content of your messages
• Your contact information as provided
• Date and time of communications
• Records of any complaint or feedback submitted

2.6 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior and preferences. For detailed information about how we use cookies, the types of cookies we deploy, and how you can manage your cookie preferences, please refer to Section 8 of this Privacy Policy and our dedicated Cookie Policy available on our website.

2.7 Information Collected from Third Parties

We may receive information about you from third-party sources, including:

• Third-party food delivery and ordering platforms
• Social media platforms, if you connect your account or interact with our social media presence
• Advertising networks and analytics partners
• Loyalty or rewards program partners
• Publicly available sources

3. How We Use Your Information

Pequod's Pizza uses the information we collect for a variety of legitimate business purposes. We will only use your personal information when we have a lawful basis to do so. The primary uses of your information include:

3.1 Order Processing and Service Delivery

We use your personal and transaction information to process and fulfill your food orders, manage your account, communicate order confirmations and updates, arrange delivery or pickup, and provide customer support related to your purchases.

3.2 Account Management

If you register an account on our website, we use your information to create and manage your profile, authenticate your identity when you log in, enable you to save preferences and past orders, and maintain the security of your account.

3.3 Marketing and Promotional Communications

With your consent, or where we have a legitimate interest, we may use your contact information to send you promotional emails, newsletters, special offers, new menu announcements, and other marketing communications related to Pequod's Pizza. You can opt out of marketing communications at any time by following the unsubscribe link in any email we send, or by contacting us directly at [email protected].

3.4 Analytics and Website Improvement

We analyze usage data, behavioral information, and technical data to understand how our website is being used, identify areas for improvement, test new features, optimize the ordering experience, and ensure our site functions properly across different devices and browsers.

3.5 Personalization

We may use information about your past orders, browsing behavior, and stated preferences to personalize your experience on our website, including displaying relevant menu items, promotions, and content tailored to your tastes and location.

3.6 Legal Compliance and Safety

We process personal information to comply with applicable laws, regulations, and legal obligations, to respond to lawful requests from government authorities, to prevent fraud and unauthorized access, to enforce our terms of service, and to protect the rights, property, or safety of Pequod's Pizza, our customers, and the public.

3.7 Business Operations

We may use your information for internal business operations such as auditing, record-keeping, financial reporting, research and development, and strategic planning necessary to operate and grow our business responsibly.

4. Sharing Your Information with Third Parties

Pequod's Pizza does not sell your personal information to third parties for monetary compensation. However, we may share your information with certain trusted partners and service providers in the following circumstances:

4.1 Service Providers and Vendors

We engage trusted third-party service providers who perform functions on our behalf, such as:

• Payment processors and fraud prevention services
• Delivery and logistics partners
• Website hosting and cloud infrastructure providers
• Email marketing and communications platforms
• Customer relationship management (CRM) software providers
• Analytics and advertising technology providers
• IT support and cybersecurity service providers

These service providers are contractually bound to use your information only for the purposes for which it was disclosed and to maintain appropriate security standards.

4.2 Third-Party Ordering Platforms

When you place an order through a third-party food delivery platform that partners with Pequod's Pizza (such as online delivery services), that platform's own privacy policy will govern how your data is handled by them. We may receive order fulfillment data from these platforms to complete your order.

4.3 Legal and Regulatory Requirements

We may disclose your personal information if required to do so by law or in response to valid legal processes, including subpoenas, court orders, government investigations, or requests from law enforcement agencies. We may also disclose information when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our customers or the public.

4.4 Business Transfers

In the event that Pequod's Pizza undergoes a merger, acquisition, reorganization, sale of assets, or similar business transaction, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website prior to your information becoming subject to a materially different privacy policy.

4.5 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so, such as when participating in a co-branded promotion or partner program.

5. Data Security

Pequod's Pizza takes the security of your personal information seriously. We implement a variety of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Transport Layer Security (TLS/SSL) protocols.
• Secure Payment Processing: Payment transactions are handled by PCI-DSS-compliant processors, and full payment card details are never stored on our servers.
• Access Controls: Access to personal information is restricted to authorized personnel who need access in order to perform their job functions. All staff with access to personal data are subject to confidentiality obligations.
• Regular Security Assessments: We conduct periodic reviews of our security practices and infrastructure to identify and address potential vulnerabilities.
• Data Minimization: We collect only the information necessary for the purposes described in this policy and do not retain data longer than necessary.
• Incident Response: We maintain procedures to detect, report, and respond to personal data breaches in accordance with applicable legal requirements.

Despite our best efforts, no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please notify us immediately at [email protected].

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights with respect to your personal information. We are committed to honoring these rights to the extent required by applicable law.

6.1 California Residents — CCPA/CPRA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
• Right to Delete: You have the right to request deletion of personal information we have collected about you, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. Pequod's Pizza does not sell personal information for monetary compensation, but we may share information with advertising partners in ways that qualify as "sharing" under the CPRA.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to what is necessary to perform the services you request.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different level of service based on your exercise of these rights.

To submit a CCPA/CPRA request, please contact us at [email protected] with the subject line "California Privacy Request." We will respond to verifiable consumer requests within 45 days, with a possible extension of an additional 45 days when reasonably necessary.

6.2 General User Rights (All States)

Regardless of your state of residence, we offer all users the following privacy-related options:

• Access and Review: You may request a copy of the personal information we hold about you by contacting us at the email address below.
• Correction: If you believe any personal information we hold about you is inaccurate or incomplete, you may request that we correct it.
• Deletion: You may request that we delete your personal information, subject to certain legal obligations that require us to retain certain data.
• Portability: Where technically feasible, we can provide you with a copy of your personal data in a commonly used, machine-readable format.
• Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.
• Account Deactivation: You may request the deactivation or deletion of your account by contacting us at [email protected].

To exercise any of the rights above, please contact us using the details provided in Section 12 of this policy. We may need to verify your identity before processing your request. We will respond within a reasonable timeframe and in accordance with applicable law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The following general retention principles apply:

When personal information is no longer required, we will securely delete or anonymize it so that it can no longer be associated with you. In some cases, we may retain anonymized, aggregated data indefinitely for statistical and analytical purposes, as this data can no longer identify you.

8. Cookies and Tracking Technologies

Pequod's Pizza uses cookies and similar tracking technologies on our website to enhance your user experience, analyze website traffic, and support our marketing efforts. Cookies are small text files placed on your device when you visit our website.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website, such as enabling you to log in, add items to your cart, and complete a purchase. These cannot be disabled without affecting site functionality.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website, which pages are most visited, and where errors occur. We use tools such as Google Analytics for this purpose.
• Functional Cookies: Allow our website to remember your preferences, such as your preferred language, delivery address, or saved order settings.
• Marketing and Advertising Cookies: Used to deliver relevant advertisements and promotional content to you, both on our website and across third-party platforms. These cookies track your browsing activity to build a profile of your interests.

8.2 Managing Your Cookie Preferences

You can manage your cookie preferences through our cookie consent banner, which appears when you first visit our website. You can also adjust your browser settings to refuse some or all cookies, although this may impact your ability to use certain features of our site.

For more detailed information about the specific cookies we use, their purposes, and how to opt out, please read our full Cookie Policy, available on our website at pizza-pequods.rest.

9. Children's Privacy

Pequod's Pizza does not direct its services or marketing to children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] so that we can take steps to delete that information from our records.

We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete that information.

10. International Data Transfers

Pequod's Pizza is based in the United States and primarily operates within the United States. The personal information we collect is processed and stored on servers located in the United States. By using our website and services, you acknowledge that your information will be processed in the United States, where data protection laws may differ from those in your country of residence.

If we work with service providers or technology partners located outside the United States, we take appropriate steps to ensure that any international transfer of personal data is conducted in compliance with applicable privacy laws. These steps may include entering into data transfer agreements that incorporate standard contractual clauses or relying on other legally recognized transfer mechanisms.

If you are located outside the United States and access our website, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to such transfer, storage, and processing.

11. Applicable Laws and Regulatory Framework

As a business operating in the United States, Pequod's Pizza complies with the following applicable federal and state privacy and consumer protection laws:

• Federal Trade Commission Act (FTC Act): We adhere to the FTC's standards for fair and unfair or deceptive acts and practices in commerce, including commitments to honor our stated privacy practices.
• CAN-SPAM Act: Our commercial email communications comply with the CAN-SPAM Act, including providing clear opt-out mechanisms in all marketing emails.
• Children's Online Privacy Protection Act (COPPA): We do not knowingly collect data from children under 13, as described in Section 9.
• California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA): We respect and honor the rights of California residents as described in Section 6.1.
• State-Specific Privacy Laws: We monitor and aim to comply with applicable privacy legislation enacted by individual U.S. states, including laws enacted in Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and other states with comprehensive privacy statutes, as they may apply to our operations.
• Payment Card Industry Data Security Standards (PCI-DSS): We maintain compliance with PCI-DSS requirements for the handling of payment card data.

12. How to File a Privacy Complaint

If you have a concern about how Pequod's Pizza has handled your personal information, we encourage you to contact us first so that we can attempt to resolve your concern directly and promptly.

To submit a privacy complaint or inquiry, please contact us at:

We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If your complaint requires additional investigation, we will inform you of the extended timeline.

12.1 Complaints to Regulatory Authorities

If you are not satisfied with our response to your complaint, or if you believe we are not processing your personal information in compliance with applicable law, you have the right to file a complaint with the relevant regulatory authority:

• Federal Trade Commission (FTC): The FTC enforces consumer protection and privacy laws at the federal level. You may file a complaint at www.ftc.gov/complaint or by calling 1-877-FTC-HELP (1-877-382-4357).
• California Residents — California Privacy Protection Agency (CPPA): If you are a California resident and believe your CCPA/CPRA rights have been violated, you may file a complaint with the California Privacy Protection Agency at cppa.ca.gov.
• State Attorneys General: Residents of any U.S. state may also contact their state's Attorney General office to report privacy-related concerns. Most state AG offices have consumer protection divisions that handle privacy complaints.

13. Third-Party Links and External Websites

Our website may contain links to third-party websites, including delivery platforms, social media pages, and partner services. Please be aware that Pequod's Pizza is not responsible for the privacy practices of those third-party sites. We encourage you to review the privacy policies of any third-party website you visit. This Privacy Policy applies only to information collected by our website and services.

14. Social Media and Online Advertising

Pequod's Pizza maintains official pages on social media platforms such as Facebook, Instagram, and others. When you interact with our social media pages, the platform's own privacy policy applies to the information you share or that is collected by them. We may receive aggregated, anonymized analytics data about interactions with our social media content.

We may use targeted advertising technologies, such as the Facebook Pixel or Google Ads remarketing tags, to show relevant advertisements to users who have previously visited our website. These tools place cookies on your device and track your browsing to serve you personalized ads. You may opt out of such advertising by adjusting your ad preferences through the respective platform or by using opt-out tools such as the Network Advertising Initiative Opt-Out Tool or the Digital Advertising Alliance Opt-Out Tool.

15. Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals to websites. Currently, there is no universally accepted standard for how websites should respond to DNT signals, and our website does not alter its data collection and use practices in response to DNT signals. We will continue to monitor developments in this area and update our practices as standards are established.

California residents may also have rights under the "Shine the Light" law (California Civil Code Section 1798.83) regarding disclosure of personal information to third parties for direct marketing purposes. To make such a request, please contact us at [email protected].

16. Changes to This Privacy Policy

Pequod's Pizza reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will notify you by updating the "Last Updated" date at the top of this page and, where required by law or where we deem it appropriate, by sending you an email notification or posting a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services following the posting of any changes constitutes your acceptance of the updated policy. If you do not agree with the revised policy, you should discontinue use of our services and contact us to have your account and data removed.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and transparently.

This Privacy Policy was last updated on April 10, 2026. Pequod's Pizza is committed to maintaining the highest standards of data privacy and protection. All rights reserved © 2026 Pequod's Pizza.